Sales calling · Lead conversion · Incentives
Lead conversion desk
A calling desk that turns abandoned carts, enquiries and COD checks into orders, with the funnel, scorecards and incentives updating as agents work.
Interactive demo · try it
Every lead, one call away from an order
What's inside.
Place a call, log how it went, and watch the funnel, your scorecard and your incentive move. Change the incentive slab and the leaderboard re-ranks.
01
Priority queue ranked by cart value and attempts so far
02
Call workbench with talking points and a recorded, timed call
03
One-tap outcomes that update the funnel and the scorecard
04
Call-back reminders for every promised follow-up
05
Leaderboard with incentive earned, live as orders land
06
Adjustable incentive slab with a visible next bonus
Integrations
- Click-to-call
- Call recordings
- Call detail records
- Payment links
- Abandoned carts
Built for
Sales and support teams that call leads to close orders
Problem
What I built
Highlights
- Leads raised from abandoned carts, enquiries and COD checks, ranked by value and attempts
- Call workbench: click to call, call confirmation, recording and call logs
- Outcomes logged per call (order placed, interested, call back, no answer, wrong number)
- Call-back reminders so promised calls are not forgotten
- Agent scorecards: calls, connect rate and conversion, per agent and per period
- Best-time-to-call heatmap from connect rates by day and hour
Stack
- React
- TypeScript
- RTK Query